Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Most orders are prepared within 1 to 3 business days after payment is confirmed. Processing may take

longer during holidays, periods of unusually high order volume, or for special-order items.

TRANSIT ESTIMATES

Delivery timing depends on the destination, carrier, and service selected. Any delivery date shown is an

estimate rather than a guarantee.

Weather, carrier interruptions, address problems, and other circumstances outside the control of Sigma

Motors may affect transit time.

SHIPPING CHARGES

Shipping charges are based on package dimensions, weight, destination, and service level. Complete

wheel and tire packages may require ground, oversized, or freight service.

INSPECTING A DELIVERY

Inspect every package promptly after it arrives. If the carton shows visible damage, photograph it before

opening and retain all packaging materials.

Shipping damage must be reported to Sigma Motors within 48 hours of delivery.

ADDRESS ACCURACY

Customers must provide a complete and correct shipping address at checkout. Sigma Motors is not

responsible for loss, delay, or return caused by inaccurate or incomplete address information.

If a carrier returns a package because of an address issue, the customer may be charged any additional

shipping or redelivery expense.

CARRIER DELAYS OR LOST PACKAGES

After a shipment is accepted by the carrier, routing and delivery timing are managed by that carrier.

When possible, Sigma Motors will assist the customer with the carrier's claim process for a delayed or

missing shipment.

LOCAL PICKUP

Pickup may be available when shown at checkout or arranged with Sigma Motors before purchase. An

order confirmation and matching identification may be requested before merchandise is released.