Refund policy

RETURN AND REFUND POLICY

Sigma Motors wants customers to understand the terms that apply to wheel and tire purchases.

Please review this policy before submitting an order.

RETURN WINDOW AND ELIGIBILITY

A return request must be made within 14 calendar days after delivery.

To be eligible, wheels and tires must remain unused and in the condition in which they arrived. Products

that have been mounted, balanced, installed, driven on, modified, scratched, or otherwise damaged are

not eligible for return.

The buyer is responsible for confirming fitment before ordering, including wheel diameter, width, bolt

pattern, offset, tire size, and vehicle compatibility.

ITEMS NOT ELIGIBLE FOR RETURN

● Wheels or tires mounted or installed after delivery

● Tires used or driven on after receipt

● Special-order merchandise

● Customized wheel and tire packages

● Products altered or damaged after delivery

● Returns sent without prior approval

REFUND PROCESSING

After an authorized return is received, Sigma Motors will inspect the merchandise and notify the

customer whether the refund has been approved.

Approved refunds are sent back to the original payment method. Original outbound shipping charges are

not refundable.

Return shipping is the customer's responsibility unless Sigma Motors shipped the wrong product or made

another error with the order.

DAMAGED OR INCORRECT DELIVERIES

Contact Sigma Motors within 48 hours of delivery if an order arrives damaged or does not match what

was purchased.

Include clear photographs of the product, outer packaging, shipping label, and any visible damage.

Claims made after the 48-hour reporting period may not qualify for a refund or replacement.